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Swapna Shrivastava
Swapna Shrivastava ·

Every business leader knows the feeling—drowning in inefficiencies. Inefficiencies cost money, drain energy, and lower morale. Employees are likely already using MS Copilot and ChatGPT to speed up their work. The challenge? They may unknowingly be inputting company data into public AI forums.

Imagine a world where tedious administrative tasks are minimized, customer service is seamless, and operational efficiency becomes a reality—all while ensuring employees access AI in a way that protects company data.

Did you know that 83% of companies are considering integrating AI into their operations this year?

According to a 2025 Gartner report on Customer Service: "Just over 50% of leaders report exploring a customer-facing GenAI chatbot, in addition to the 16% who are piloting this use case and 18% who have already deployed a solution. The deployment status of agent-facing assistants is similar. Their top five objectives for conversational GenAI solutions focus on increasing resolution in self-service and improving customer experience."

Are you considering AI for your business? Share your thoughts or questions below!

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